We are here to assist over any geographical distance with any of your business needs

Remote IT support connects you with the experts you need no matter the physical distance and immediately mobilizes them to benefit your business quickly and effectively.

Our team is here to offer IT support for your business and employees remotely – we are here to assist over any geographical distance with any of your business needs, ranging from software installation and maintenance all the way to resolving any issues detrimental to your business and defending you from any cyber security threats. Our support is available for all your needs at all times, or flexibly as additional third-party assistance, all based on your specific needs.

What we are able to do for you:

  • Software maintenance and installation
  • Cloud support and threat protection
  • Technical incident-based support
  • Product support
  • Cyber security analysis

Benefits of Remote IT Support

Remote IT support connects you with the experts you need no matter the physical distance and immediately mobilizes them to benefit your business quickly and effectively. In addition to making these resources available to you with ease and speed, this is a great way of cutting costs down for your business and allowing you to allocate those funds to grow your business in other ways.

The cost-effectiveness of remote IT solutions is two-pronged — you will benefit from not having to spend and invest in creating and managing expensive help-desk solutions, and subsequently, there will be reduced costs in anything related to transport. Paying for on-site IT support is not warranted in more than 80% of scenarios as most IT-related issues can be managed as effectively from a remote location.

Some further benefits include:

  • Access to a wider range of IT experts
  • Faster turnaround times for any IT issues
  • Reduced costs due to increased employee focus
  • No slow-down periods for your business

What Does Access To Our IT Experts Mean For Your Business?

While there are merits to employing on-site IT experts, the fact is that this approach is limited as your experts are. We pool our knowledge and offer you solutions that stem from a large team of experts with different focus areas.

This means simply that, as in any large team of experts, we are increasing your odds of resolving any IT-related issue lightning-fast without hindering your regular operations in the slightest. We will mobilize the expert or a specialized team of experts for your current need immediately and resolve your problem efficiently and without delay.

Time Efficiency

Using remote solutions for your business means saving time – and time is money. When you encounter an issue a remote technician will be able to connect instantly and start resolving your problems, offering a unique benefit compared to on-site solutions.

The availability of remote technicians is not constricted by time or physical distance as we have experts everywhere that are able to assist 24/7, 365 days a year. In contrast, adding a full-time employee or several for your IT support needs limits you to certain hours of the day, and certain days of the year, and provides you access to a more limited pool of expertise.

Privacy

We guarantee full privacy for your business and provide ethical support for your issues and absolute top-notch security for your data. You will be getting more support at a better price and with more security.

Flexibility

Remote IT support is available in different packages for different business needs and you will be able to select an option that is most suitable for your budget. We operate at a flexible schedule that allows you to choose exactly when and how to mobilize our experts, in turn enabling you to remove and limit any business disruptions for yourself.

Schedule a free consultation See our services

Other Services

Managed IT Services

Don’t worry about any aspects of IT infrastructure, maintenance, or management. Dedicate your resources to your business vision and growth, leave the rest to us.

Managed IT Services

Don’t worry about any aspects of IT infrastructure, maintenance, or management. Dedicate your resources to your business vision and growth, leave the rest to us.

Cyber Security

We will embed cyber security into your infrastructure so that your products, services, and support capabilities remain protected at all times from all manner of attacks and threats.

Cyber Security

We will embed cyber security into your infrastructure so that your products, services, and support capabilities remain protected at all times from all manner of attacks and threats.

Backup And Recovery

Benefits of operating optimally and without downtime are difficult to overstate, and one of the main things that need to be in place to ensure this is a good backup and recovery plan.

Backup And Recovery

Benefits of operating optimally and without downtime are difficult to overstate, and one of the main things that need to be in place to ensure this is a good backup and recovery plan.

Remote IT Support

Our team is here to offer IT support for your business and employees remotely – we are here to assist over any geographical distance with any of your business needs, ranging from software installation and maintenance all the way to resolving any issues.

Remote IT Support

Our team is here to offer IT support for your business and employees remotely – we are here to assist over any geographical distance with any of your business needs, ranging from software installation and maintenance all the way to resolving any issues.

Monitor IT Infrastructure 24/7/365

We strive to be alert to anything affecting your systems 100% of the time. Our aim is to have your systems fully operational and online at all times, and our monitoring services are custom-tailored to achieve exactly that.

Monitor IT Infrastructure 24/7/365

We strive to be alert to anything affecting your systems 100% of the time. Our aim is to have your systems fully operational and online at all times, and our monitoring services are custom-tailored to achieve exactly that.

IT Consultation

IT consultation is a simple way to mobilize our pool of experts to analyze your existing systems and estimate exactly how it may be improved to keep you ahead for the future.

IT Consultation

IT consultation is a simple way to mobilize our pool of experts to analyze your existing systems and estimate exactly how it may be improved to keep you ahead for the future.

Network Services

Creating your network environment and then upgrading and maintaining it is not a small feat and there is a lot of finesse involved there. Our IT experts are perfectly equipped to assess what you need and design a perfect network solution for your business vision.

Network Services

Creating your network environment and then upgrading and maintaining it is not a small feat and there is a lot of finesse involved there. Our IT experts are perfectly equipped to assess what you need and design a perfect network solution for your business vision.

IT Disaster Recovery

There is no business that can afford an ineffective response to threats. A well-designed, scalable, and effectively maintained disaster recovery plan is crucial.

IT Disaster Recovery

There is no business that can afford an ineffective response to threats. A well-designed, scalable, and effectively maintained disaster recovery plan is crucial.

Cloud Computing

Given the advantages of keeping your business operating on cloud, it is hard to run into a solid modern business nowadays that does not operate somewhat or even fully on cloud.

Cloud Computing

Given the advantages of keeping your business operating on cloud, it is hard to run into a solid modern business nowadays that does not operate somewhat or even fully on cloud.

Business IT Support Add-ons

Managed Firewall

The next-generation firewall is the first line of defense in protecting your business from outside threats.

Cable Installation Service

We do cable installation services for commercial, educational, and industrial clients, from small and simple to complex projects.

Network And CyberSecurity Assessment

Our experts use the same tools and methodologies of such hackers to create simulated attacks and test any infrastructure and system vulnerabilities that you may have.

WIFI Management Solutions

We provide a cloud management tool tracking your Wi-Fi activities 24/7/365. We use the best Wi-Fi hardware to achieve your needs.

IT Documentation

We have the expertise to prepare IT documentation for your organization. Outsource our IT consultant to organize your IT Department.

Site Survey

Planning an IT project and don’t know how to start. Hire our experts to visit your location and let them make a cost-effective solution for your organization.

TESTIMONIAL

Our Happy Customers

“TechProComp’s service level and responsiveness are impressive.”

TechProComp has been instrumental in filling in as an outsourced network administrator, helping the client make their network more secure by finding and fixing important vulnerabilities. The team is responsive, communicative, and willing to work after hours to fix issues.

Salient Systems

“TechProComp has never dropped the ball; their customer service is outstanding.”

TechProComp IT Solutions’ efficiency and speed have been instrumental in helping the client grow their team and keep their systems operating. The team is flexible, communicative, and thorough. Additionally, they’re knowledgeable about current technologies, and their customer service is impressive.

Feniex Industries

“Their response time when any issues arise is impressive.”

The company systems are operating smoothly and efficiently, thanks to TechProComp’s work. They manage the engagement well and coordinate with the firm’s employees effectively. They communicate on time with the client to avoid disruptions in their work, and they’re responsive when problems occur.

CPM Texas

“They help with whatever we need and very quickly.”

TechProComp IT Solutions resolves issues quickly and does not hesitate to reach out whenever problems occur. Regular meetings and discussions ensure a seamless workflow. Customers can expect a friendly and prompt team.

Retina Care Company

The quality of the work was outstanding, especially compared to the pricing and service we received from other firms.

Thomson Patent Law

Slobo and his team have been wonderful to work with. When the ice storm hit this February him and his team kept us up to date and kept the project rolling even through the power outages. When working with TechProComp I felt valued and taken care of the entire time. Having a running tracker of the project was really nice to have. Anytime a decision needed to be made, Slobo would present recommendations and give me a pressure free experience while also providing great advice. It is very obvious when working with them that they know what they are doing. They supported our move to a cloud based infrastructure, helping us use more modern technology that saves us money. On top of being a pleasure to work with, their prices were very fair and their estimate gave us an accurate price to keep in mind. We look forward to working with them more in the future!

ProTex Plumbing and Mechanical

TechProComp is very professional. Slobo, and his team are really knowledgeable about a wide range of issues. Slobo has really helped us out when other services have become overwhelmed due to the pandemic. Thanks so much!

Thompson Patent Law

Great company for all of your IT services!!!!! Very happy customer!!!!!!

Best Western Plus Hotel

Our Awards

We have been recognized as a TOP IT Managed Service Provider because of our dedication to customer service, determination to find creative solutions and history of project success.

Top Managed IT Service Provider in Austin
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