Managed IT Services. Simplify IT.

Stop losing productivity to IT outages, cybersecurity threats, and slow response times. Complete IT management from one managed IT service provider.

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SLA Compliance

Guaranteed uptime when you need it most

Years of IT Expertise

Solving complex IT challenges

Critical System Uptime

Enterprise-level reliability for multi-location Texas businesses

Key Benefits

Complete technology management without the complexity. One IT managed services partner handling all your needs.

Flat Monthly Pricing

Know and get exactly what you pay for. A single, predictable monthly cost covers ongoing monitoring, security, support, backups, and on-site visits. No surprise bills, no hourly charges, no project fees.

Zero-Risk Transition

Switch MSPs without risk. No onboarding fees, month-to-month terms, cancel anytime. We handle vendor communications and documentation transfer.

24/7 Proactive Monitoring

Issues resolved before impacting business. Always-on monitoring catches problems 24/7 and fixes them before you wake up. Prevention, not reaction.

Full-Stack IT Coverage

One managed IT services partner for everything. Security, cloud migration, backup management, network optimization, and helpdesk support. No more coordinating multiple vendors.

Local + Remote Hybrid Support

Austin-based team available for on-site visits and face-to-face meetings. Most issues resolved remotely within minutes. On-site when needed, typically within 4 hours for critical situations.

Fast Response Guarantee

Critical issue? You get a response in 60 seconds, not hours. If your systems are down and remote support isn’t enough, a technician is on-site within 3 hours. Clear escalation process, measurable SLA commitments, and proactive service from a certified IT managed service provider.

What We Offer

Complete IT management keeps your business running without interruption.

IT Infrastructure Health Monitoring (24/7/365)

Downtime is prevented before it happens with continuous surveillance of servers, networks, and applications.

Patch Management

Critical security updates applied automatically, without disrupting operations or requiring manual intervention.

User Training

Reduced phishing risk and improved employee technology proficiency with our security awareness training programs.

Reporting

Weekly performance metrics showing system health, resolved tickets, and prevented issues with measurable results.

Remote and On-site Support

Unlimited support tickets resolved remotely in minutes, with on-site availability for hardware and complex issues.

Backup Solutions

Automated backup systems with quarterly testing. Guaranteed recovery from deletion, hardware failure, or ransomware.

VOIP and Video Surveillance Support

Communications and security systems consistently monitored, kept operational with minimal downtime.

Vendor Management

Coordination headaches eliminated by complete IT vendor relationship management.

How It Works

From first contact to fully managed IT in three clear steps.

Step 1: Free Assessment
Step 2: Customize Your Solution
Step 3: Seamless Onboarding

Step 1: Free Assessment

Complete infrastructure reviewed, vulnerabilities and risks identified, business priorities confirmed. No obligation, no pressure.

Step 2: Customize Your Solution

Transparent flat-rate pricing with complete service breakdown. Prioritized IT plan with clear timelines matching your needs and budget.

Step 3: Seamless Onboarding

Experience no downtime as the transition completes in 90 days. We handle vendor communications, documentation transfer, and execute your roadmap.

Your First 90 Days With
TechProComp

A proven onboarding process that stabilizes IT, strengthens security, and eliminates surprises.

Phase 1: Days 1-7

Kickoff, Access, and Immediate Stabilization

Infrastructure assessment identifying risks and priorities. Secure access established. Helpdesk supports launches with clear escalation paths.

Phase 2: Days 8-30

Security Foundation + Operational Cleanup

Monitoring tools deployed. Critical gaps closed through MFA, endpoint protection, and email security. Backups validated and recovery documented.

Phase 2: Days 8-30

Phase 3: Days 31-60

Optimization, Standardization, and Performance

Network performance issues resolved. Recurring tickets eliminated by fixing root causes. Systems optimized for reliability and cost-effectiveness.

Phase 4: Days 61-90

Strategic Roadmap + Executive Visibility

12-month IT roadmap delivered with priorities and compliance requirements. Executive review covering fixes, risks, and focus. Fully stabilized environment achieved.

Phase 4: Days 61-90

Real stories from those who trust us

Trusted by industry leaders

“Slobo and his team have been wonderful to work with. When the ice storm hit this February him and his team kept us up to date and kept the project rolling even through the power outages. When working with TechProComp I felt valued and taken care of the entire time. Having a running tracker of the project was really nice to have. Anytime a decision needed to be made, Slobo would present recommendations and give me a pressure free experience while also providing great advice. It is very obvious when working with them that they know what they are doing. They supported our move to a cloud based infrastructure, helping us use more modern technology that saves us money. On top of being a pleasure to work with, their prices were very fair and their estimate gave us an accurate price to keep in mind. We look forward to working with them more in the future!”

ProTex Plumbing and Mechanical

“This level of dedication and immediacy is unique; it makes a significant difference in our experience with them.”

VR Sports Training Company

“TechProComp is a solid managed service provider. They have delivered unparalleled service in every regard. Their team have a great grasp of technical knowledge, and have consistently demonstrated reliability, tackling both minor and critical issues with effective resolutions. Beyond their technical prowess, they truly shine in customer service, offering quick and thought out responses. Their commitment to their clients is apparent in their proactive IT management approach, ensuring smooth business operations, and helping reduce costs. I recommend TechProComp to anyone seeking dependable and personable IT support.”

CarbonBetter

“TechProComp is 100% worth it! They are quick to solve any IT issues you are experiencing. They are skilled in Mac and Windows computers and are proficient in a wide variety of software. Let them take care of any of your IT needs, you won’t regret it!”

Shippy Properties Management

““TechProComp’s service level and responsiveness are impressive.” TechProComp has been instrumental in filling in as an outsourced network administrator, helping the client make their network more secure by finding and fixing important vulnerabilities. The team is responsive, communicative, and willing to work after hours to fix issues.”

Salient Systems

““TechProComp has never dropped the ball; their customer service is outstanding.” TechProComp IT Solutions’ efficiency and speed have been instrumental in helping the client grow their team and keep their systems operating. The team is flexible, communicative, and thorough. Additionally, they’re knowledgeable about current technologies, and their customer service is impressive.”

Feniex Industries

““Their response time when any issues arise is impressive.” The company systems are operating smoothly and efficiently, thanks to TechProComp’s work. They manage the engagement well and coordinate with the firm’s employees effectively. They communicate on time with the client to avoid disruptions in their work, and they’re responsive when problems occur.”

CPM Texas

““They help with whatever we need and very quickly.” TechProComp IT Solutions resolves issues quickly and does not hesitate to reach out whenever problems occur. Regular meetings and discussions ensure a seamless workflow. Customers can expect a friendly and prompt team.”

Retina Care Company

“The quality of the work was outstanding, especially compared to the pricing and service we received from other firms.”

Thomson Patent Law

“TechProComp is very professional. Slobo, and his team are really knowledgeable about a wide range of issues. Slobo has really helped us out when other services have become overwhelmed due to the pandemic. Thanks so much!”

Thompson Patent Law

“Great company for all of your IT services!!!!! Very happy customer!!!!!!”

Best Western Plus Hotel

“I would like to extend a heartfelt thank you to TechProComp for their outstanding support and assistance. TPC team were instrumental in setting up our network at a new building, ensuring that both floors were up and running smoothly, despite the challenges posed by the cable layout issues from another vendor.”

Miro (Software Company)

Frequently Asked Questions

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Our Awards

We’ve earned our reputation as a top IT Managed Service Provider through our commitment to exceptional customer service, innovative problem-solving, and a track record of successful projects.