Award-Winning Managed IT Service Provider
Reducing downtime, protecting your business, and offering predictable spend for growing businesses in Texas with an award-winning managed IT service provider.
We’re Not the Cheapest MSP in Texas.
Here’s What You Get Instead.
Who We Work With
roughly $6M-$250M in revenue
Industries
Construction, engineering, manufacturing, finance, professional services
Your Roadmap
Assessed, scheduled, and budgeted before we start
Years of Experience
Two decades of solving complex IT challenges.
Four Things Clients Notice First
Resolution Time, Not Response Time
Plenty of providers will quote you a response SLA. Responding is easy (an automated reply counts). What matters is how long your team is actually unable to work. We hold ourselves to a 3-hour response guarantee, but we measure and report on resolution time, and we review it with you at every business review instead of burying it in a portal you never open. It’s also why the roadmap exists. Environments that get fixed properly generate fewer tickets, and fewer tickets is the only sustainable way to keep resolution times down.
Transparency by Default
You see the same dashboard our engineers use. Time logged, work performed, project status, budget consumed, assets owned. Documentation belongs to you and is handed over on request, not held hostage to make leaving difficult. Contracts are month-to-month, with no onboarding fee and no cancellation penalty. If we’re doing the work, you won’t want to leave. If we’re not, a contract shouldn’t be what keeps you.
A Team Your Staff Will Actually Call
Small, stable, and reachable. Your people get to know the engineers by name, and the engineers get to know your environment. That’s worth more than any tooling when something breaks at 4:45 on a Friday. No scripted call-center tone, no making someone feel foolish for asking. The fastest way to catch a security problem early is a staff member who feels comfortable picking up the phone.
Security We’re Audited On, Not Just Selling
We run TechProComp’s 12-layer security framework across every client environment, covering identity, endpoint, network, email, data, backup, monitoring, and recovery. Each layer is independently useful, and none of them is a single point of failure. We already hold SOC 2 certification (verified March 2026), and we’re now pursuing SOC 2 Type II for a deeper, ongoing audit of those same controls. If we’re going to hold privileged access to your systems, our controls should be examined by someone other than us.
Industry-Recognized IT Managed Service Provider in Texas
Flat & Predictable Fees
No hidden fees and surprise IT bills; One predictable monthly cost.
Full-Stack Services
Complete technology stack, cloud, security, compliance, networking, backup, and support with one experienced IT managed service provider.
Better Security
The size of your business doesn’t matter. You receive cybersecurity defenses with enterprise-class protection. Always-On monitoring and prevention, and rapid response around the clock.
On-Site & Remote
Hybrid approach, on-site & remote IT support, expertly maintained and uninterrupted upkeep of your business, available at any time.
Fast & Smooth Onboarding
Your IT and cybersecurity systems are optimized with no onboarding fees. We assess, audit, document, plan, and rollout. In one price point.
Expert Team
Effective communication, prevented downtime, proactive service from a team of certified professionals that have 25+ years of experience and are at your service, 24/7.
What We Offer
Remote IT Support
Unlimited IT support for your team, delivered remotely for quick resolution without delays.
Cyber Security
Uninterrupted surveillance of servers, networks, and applications for proactive problem detection and prevention of problems affecting end-users.
Managed Cloud Services
Creation and management of cloud infrastructures on Azure and AWS, offering flexibility, scalability, and remote connectivity. Enhanced cloud performance and cost-effectiveness.
Backup and Recovery
Automated backup of core business data and systems and rapid restoration in case of accidental deletion, hardware failure, outages, or cyber events.
Infrastructure Monitoring
24/7 visibility into servers, networks, and applications to identify issues before they impact users, improving uptime, performance, and system stability, all with one managed IT services provider
IT Consultation
Strategic planning through assessments and audits that align technology with business goals, creating clear IT roadmaps for the next 12-24 months.
Compliance
Currently in progress, audited controls, not promises
Success Rate
Customer support that consistently delivers resolutions
Client Retention Rate
Long-term partnerships, built on results.
How It Works
- Step 1: Free Assessment
- Step 2: Complete Infrastructure Audit
- Step 3: Roadmap & Execution
Step 1: Free Assessment
Share your current IT challenges and business priorities in a no-pressure discovery call.
Step 2: Complete Infrastructure Audit
We evaluate your systems, security posture, backup readiness, and document high-priority risks and quick wins.
Step 3: Roadmap & Execution
Receive a prioritized IT plan with timelines, transparent pricing, and immediate stabilization, then we execute it.
The Twelve-Quarter
Roadmap
STABILIZE
CRITICAL RISK RETIRED FIRST
-
Q1
ASSESS & BASELINE
Full environment and vulnerability scan, asset and license inventory, risk register, documentation rebuilt from scratch and handed to you, not kept from you. Nothing gets bought until we know what's there.
-
Q2
IDENTITY & ACCESS
MFA across every account, conditional access policies, separation of admin credentials, joiner-mover-leaver process wired into the dashboard. The cheapest breach to prevent.
-
Q3
ENDPOINT & NETWORK
Zero-trust network access, application control, endpoint detection and response, firewall and segmentation review. Layered so that one failure doesn't become an outage.
-
Q4
BACKUP & RECOVERY
Immutable backups, offsite copies, and – the part most providers skip – a documented restore test with real recovery times. Our 3-2-1 backup strategy targets recovery points of 15 to 60 minutes, so what you show a board or an insurer is a number, not a promise.
STRENGTHEN
THE LAYERS UNDER THE LAYERS
-
Q5
EMAIL & DATA
Advanced email security, data loss prevention, retention and classification policy, phishing simulation for staff who actually click things.
-
Q6
INFRASTRUCTURE LIFECYCLE
Server, storage, and network refresh planned against budget instead of failure. Line-of-business applications reviewed with the people who depend on them.
-
Q7
MONITORING MATURITY
Alerting tuned so it means something. Network and cloud telemetry into one view, noise removed, escalation paths tested rather than assumed.
-
Q8
VENDOR RISK
Third-party and supply-chain review, contract and access audit, offboarding of the vendors still holding credentials nobody remembered issuing.
SCALE
PROVE IT, THEN PLAN THE NEXT THREE
-
Q9
CONTINUITY EXERCISE
A live tabletop and failover test against a real scenario, with findings written up and fed straight back into the roadmap.
-
Q10
COMPLIANCE ALIGNMENT
Mapping your controls to whatever your industry, insurer, or largest customer is asking for – and closing the gaps in a scheduled order, not a panic.
-
Q11
MODERNIZATION
Cloud and application work that was never urgent enough to reach in year one, done now that the foundation underneath it is sound.
-
Q12
ROADMAP REFRESH
Re-assess, re-scan, re-plan. The next twelve quarters get built from measured results rather than from the same template we started with.
Real stories from those who trust us
Trusted by industry leaders
Honest Scoping
We’re a Good Fit for Some Companies. Not All of Them.
Saying this out loud saves everyone a sales cycle.
Right Fit Work With Us If
- You have up to 250 employees and roughly $6M to $250M in revenue.
- You're in construction, engineering, manufacturing, finance, or professional services.
- Cyber security is a board-level concern, not a line item someone wants shrunk.
- You're growing, and your IT hasn't kept up with the last two years of that growth.
- You want a plan you can budget against, not a surprise invoice every time something breaks.
- An insurer, a customer, or a regulator has started asking questions you can't fully answer yet.
NOT OUR LANE LOOK ELSEWHERE IF
- You have one to five staff and need occasional break-fix help.
- Price per seat is the only number in the comparison.
- You want security tooling switched off because it's inconvenient.
- You want a provider who says yes to everything and challenges nothing.
- You're looking for someone to keep aging infrastructure alive indefinitely rather than replace it.
Ready to Fix Your IT? Where Are You Now?
Outsourced IT
Internal Team
Questions?
Let’s clear them up.
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