CyberSecurity and IT Management
Company

WE PROVIDE OUTSOURCED IT SERVICES FOR SMALL AND MEDIUM BUSINESSES

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Custom IT Solutions For

Your Business

IT Managed Services

Don’t worry about any aspects of IT infrastructure, maintenance, or management. Dedicate your resources to your business vision and growth, leave the rest to us.

CyberSecurity

We will embed cyber security into your infrastructure so that your products, services, and support capabilities remain protected at all times from all manner of attacks and threats.

Business Continuity

There is no business that can afford an ineffective response to threats. A well-designed, scalable, and effectively maintained disaster recovery plan is crucial.

Cloud Solutions

Given the advantages of keeping your business operating on cloud, it is hard to run into a solid modern business nowadays that does not operate somewhat or even fully on cloud.

20+ Years Of

Experience In IT

The goal of our company is that all of our clients get a partner who will respect their business and their privacy. Relationships with our clients are friendly-business based. We aim to make them feel respected and secure when cooperating with us. We make sure everyone gets the best possible treatment regardless of the size of their business or project we are hired to do.

Our Services
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Average call wait time 30s

Our dedicated support team strives to provide quick and efficient solutions, with an average call wait time of just 30 seconds.

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Same Day resolution 96%

High rate of same day resolutions at 96% showcases excellent customer support.

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Tickets resolved 9234

9234 resolved tickets demonstrate our team’s consistent delivery of effective solutions.

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SLA met 98%

A 98% success rate in meeting the service level agreement shows our focus on delivering quality service.

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Customer retention 97%

Our ability to maintain strong customer relationships, as evidenced by a 97% retention rate, sets us apart in delivering long-term value.

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Customer satisfaction 99%

A 99% customer satisfaction rate is a testament to our focus on providing positive customer experiences.

Our Awards

We have been recognized as a TOP IT Managed Service Provider because of our dedication to customer service, determination to find creative solutions and history of project success.

Top Managed IT Service Provider in Austin
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What We Do

We help you grow your business with high-end technology solutions

Backup and Recovery

Benefits of operating optimally and without downtime are difficult to overstate, and one of the main things that need to be in place to ensure this is a good backup and recovery plan.

Remote IT Support

Our team is here to offer IT support for your business and employees remotely – we are here to assist over any geographical distance with any of your business needs, ranging from software installation and maintenance all the way to resolving any issues.

Monitor IT Infrastructure 24/7/365

We strive to be alert to anything affecting your systems 100% of the time. Our aim is to have your systems fully operational and online at all times, and our monitoring services are custom-tailored to achieve exactly that.

Network Services

Creating your network environment and then upgrading and maintaining it is not a small feat and there is a lot of finesse involved there. Our IT experts are perfectly equipped to assess what you need and design a perfect network solution for your business vision.

IT Consultations

IT consultation is a simple way to mobilize our pool of experts to analyze your existing systems and estimate exactly how it may be improved to keep you ahead for the future.

Cloud Solutions

Given the advantages of keeping your business operating on cloud, it is hard to run into a solid modern business nowadays that does not operate somewhat or even fully on cloud.

OUR EXPERIENCED TEAM HELPS YOU

Stay up, stay running & protected

For all of our managed services customers and clients, we take over the role of your IT department for an agreed-upon, fixed monthly price.

Cyber Security

IT Management

Business Continuity

TESTIMONIAL

Our Happy Customers

“TechProComp’s service level and responsiveness are impressive.”

TechProComp has been instrumental in filling in as an outsourced network administrator, helping the client make their network more secure by finding and fixing important vulnerabilities. The team is responsive, communicative, and willing to work after hours to fix issues.

Salient Systems

“TechProComp has never dropped the ball; their customer service is outstanding.”

TechProComp IT Solutions’ efficiency and speed have been instrumental in helping the client grow their team and keep their systems operating. The team is flexible, communicative, and thorough. Additionally, they’re knowledgeable about current technologies, and their customer service is impressive.

Feniex Industries

“Their response time when any issues arise is impressive.”

The company systems are operating smoothly and efficiently, thanks to TechProComp’s work. They manage the engagement well and coordinate with the firm’s employees effectively. They communicate on time with the client to avoid disruptions in their work, and they’re responsive when problems occur.

CPM Texas

“They help with whatever we need and very quickly.”

TechProComp IT Solutions resolves issues quickly and does not hesitate to reach out whenever problems occur. Regular meetings and discussions ensure a seamless workflow. Customers can expect a friendly and prompt team.

Retina Care Company

The quality of the work was outstanding, especially compared to the pricing and service we received from other firms.

Thomson Patent Law

Slobo and his team have been wonderful to work with. When the ice storm hit this February him and his team kept us up to date and kept the project rolling even through the power outages. When working with TechProComp I felt valued and taken care of the entire time. Having a running tracker of the project was really nice to have. Anytime a decision needed to be made, Slobo would present recommendations and give me a pressure free experience while also providing great advice. It is very obvious when working with them that they know what they are doing. They supported our move to a cloud based infrastructure, helping us use more modern technology that saves us money. On top of being a pleasure to work with, their prices were very fair and their estimate gave us an accurate price to keep in mind. We look forward to working with them more in the future!

ProTex Plumbing and Mechanical

TechProComp is very professional. Slobo, and his team are really knowledgeable about a wide range of issues. Slobo has really helped us out when other services have become overwhelmed due to the pandemic. Thanks so much!

Thompson Patent Law

Great company for all of your IT services!!!!! Very happy customer!!!!!!

Best Western Plus Hotel

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